Terms of Service

Welcome to Tillit. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before using our website.

1. General Terms

By using the Tillit website, you confirm that the information you provide is accurate and complete.

Tillit reserves the right to update, modify, or discontinue any part of the website, products, services, or these terms at any time without prior notice.

2. Products & Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, actual product colors, appearance, packaging, or minor details may vary from the images shown on the website.

Tillit reserves the right to correct pricing, product information, availability, or other errors when necessary.

3. Orders

When you place an order with Tillit, you agree to provide accurate contact, delivery, and billing information.

We reserve the right to cancel or refuse an order in certain situations, including:

• Incorrect or incomplete customer information

• Product unavailability

• Pricing or listing errors

• Suspicious or fraudulent orders

• Delivery limitations

If an order is cancelled after payment has been made, the applicable refund will be processed according to our Refund Policy.

4. Pricing & Payments

All product prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices, discounts, promotions, and offers may change without prior notice.

For Cash on Delivery orders, customers are responsible for providing accurate delivery information and being available to receive the order.

5. Shipping & Delivery

We aim to process and dispatch orders within the estimated timeframe provided on the website.

Delivery times may vary depending on the customer's location, courier service, weather, holidays, or other circumstances beyond our control.

Tillit is not responsible for delays caused by courier companies or circumstances outside our reasonable control.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

7. Prohibited Use

You agree not to use the Tillit website for:

• Any unlawful purpose

• Fraudulent activities

• Attempting to gain unauthorized access to the website

• Distributing harmful software or content

• Misusing our website, brand, or services

We reserve the right to restrict or terminate access to the website if these terms are violated.

8. Intellectual Property

All content on the Tillit website, including logos, graphics, images, product descriptions, text, designs, and other materials, belongs to Tillit or its respective content providers.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

9. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, advertising platforms, and other service providers.

Tillit is not responsible for the policies, services, or actions of independent third-party providers.

10. Limitation of Liability

Tillit will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products, except where required by applicable law.

Customers are responsible for using products according to their intended purpose and any provided instructions.

11. Changes to These Terms

Tillit may update these Terms of Service from time to time.

Any changes will become effective when the updated terms are published on this page.

We encourage customers to review this page periodically.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact Tillit through the contact information provided on our website.

Tillit — Smart Products. Smarter Living.